SendHoney Pricing
Every plan includes a base seat allocation. When your team grows beyond it, you pay a flat per-seat rate — making it straightforward to attribute platform costs to team size and plan compute capacity accordingly.
No free tier. No annual discounts. No introductory pricing. You get a demo voucher with real credits to evaluate the platform before committing.
Each plan includes a fixed number of seats and a monthly platform fee covering the full feature set of that tier.
When your team exceeds included seats, each additional seat is billed at a flat monthly rate — no tiered pricing, no volume complexity.
Every seat addition maps to a predictable compute unit. As seats grow, you know exactly how many server resources to allocate.
Most teams start on Growth and add seats as their contact center and operations teams scale.
Private deployment is quoted per engagement. Contact sales for infrastructure assessment and deployment scoping.
Customize your stack
Every workspace starts with Core Platform. From there, activate only the modules your team needs and see the estimated monthly price update live.
Your estimate
Assumes all 5 seats use every module selected. Metered channel/AI/storage usage and any module dependencies (shown above) are billed separately.
Configure this subscriptionMinimum platform charge per outbound SMS
Provider country rates may be passed through or marked up, but every SMS has a non-zero billable event.
Minimum platform charge per outbound SMPP SMS
Carrier or aggregator SMPP cost is added or passed through by country, route quality, and sender registration.
Per active SMS shortcode per month
Shortcode lease, carrier approval, sender registration, and zero-rating costs are provider or telco pass-through.
Minimum platform charge per WhatsApp message
Provider conversation/template/category fees are added or passed through; no unlimited WhatsApp bundle.
Minimum platform charge per Telegram bot message
Telegram Bot API credentials are customer-owned; SendHoney bills orchestration, delivery tracking, and workflow events.
Minimum platform charge per RCS business message
RCS provider approval, country support, and rich-message costs are added or passed through when available.
Minimum platform charge per USSD session
Telco or aggregator USSD session fees, shortcode approval, menu hosting, and compliance costs pass through by country.
Minimum platform charge per voice-call second
Phone number rental and provider call rates are added separately by country and direction.
Per connected SIP trunk per month
SIP trunk provider charges, DID rental, inbound/outbound call rates, and SBC/private-network costs are separate.
Minimum platform charge per participant video second
Covers SFU/media, recording, bandwidth, and TURN exposure; bill per participant-second.
Minimum platform charge per campaign email
Workspace mailboxes are seat/mailbox priced; campaign and automation sends remain metered.
Minimum platform charge per AI task
Large agent runs, image generation, and GPU-heavy jobs can override this with higher task rates.
Minimum platform charge per stored GB per month
Documents, attachments, exports, recordings, and media assets count toward storage.
Minimum platform charge per payment event
Provider fees, currency conversion, fraud checks, and payout costs are added or passed through.
Minimum platform charge per cash disbursement
Mobile money, bank, and payout provider fees pass through separately by country, rail, value band, and settlement path.
Minimum platform charge per cash collection event
STK push, mobile money collection, card, bank, and wallet provider charges are added or passed through.
Platform commission floor per airtime top-up
Operator airtime face value and aggregator fees pass through; SendHoney bills routing, controls, and reconciliation.
Platform commission floor per mobile data bundle
Operator bundle value and aggregator fees pass through; SendHoney bills routing, controls, and reconciliation.
Minimum platform charge per transactional email
OTP, receipts, invoice delivery, and document sends via Resend/AWS SES; separate from campaign metering.
Per workspace mailbox seat per month
Domain setup and DNS are billed separately under Email domain & DNS.
Per custom domain per month
MX/SPF/DKIM/DMARC, validation, and certificate lifecycle for email and landing pages.
Per phone number (DID) per month
Twilio/MessageBird/Plivo/Africa's Talking numbers; call minutes are separate voice usage.
Per physical/virtual card issued
Rewards, Wallets & Cards module; processor fees pass through on top.
Platform commission on Facebook/Instagram ad spend
Campaign ad budgets pass through to the ad platform; spend is never bundled free.
Platform commission on Google Search/Display ad spend
Campaign ad budgets pass through to Google Ads; spend is never bundled free.
Per scheduled/cross-posted social post
Buffer/OmniSocials-style global queue; billed per destination platform.
Per e-signature send/return envelope
Documenso-style with audit trail; document storage bills under Storage.
Per fleet/field-service device per month
Device SIM + telematics feed; maps/geocoding usage billed separately.
Per POS terminal per month
Hardware/licensing; every sale still bills payments transaction.
Per hosted low-code app per month
Custom app domains billed under Email domain & DNS.
Required for: WhatsApp messaging
WhatsApp Business requires a number/profile and provider approval before messaging can work.
Required for: Calling and contact center voice
Number rental and call minutes are direct provider costs that must be metered.
Required for: Business email and workspace mailboxes
Deliverability requires MX, SPF, DKIM, DMARC, and domain ownership validation.
Required for: Branded landing pages
Custom domains require DNS validation and certificate lifecycle management.
Required for: Payments, vouchers, and wallet workflows
Payment flows need fraud controls, identity/compliance checks, and signed webhooks.
Required for: Self-hosted generated blog images
Image generation has explicit GPU runtime cost and should never be hidden in unlimited AI wording.
Required for: Rewards, Wallets & Cards
Physical and virtual cards require a processor (e.g., Lithic-class) and per-card issuance costs.
Required for: Campaign Studio digital marketing (Meta/Google)
Ad spend passes through to Meta and Google with platform commission; budgets are never bundled free.
Required for: Scheduled and cross-posted social publishing
Buffer/OmniSocials-style queue destinations bill per post per platform.
Required for: Document Management & E-Signature
Envelopes with audit trails require a Documenso-style provider and per-send credits.
Plans are bundles of modules. Channel traffic, AI-heavy jobs, storage, and payment transactions are metered separately.
| Feature | Starter | Growth | Scale | Private |
|---|---|---|---|---|
| Included seats | 5 | 15 | 40 | 100 |
| Additional seats | $15/seat/mo | $20/seat/mo | $25/seat/mo | $30/seat/mo |
| Bundle | Core + CRM | Starter + Helpdesk + Campaigns | Growth + ERP + AI + Analytics | Scale + private deployment |
| CRM + pipeline | Included | Advanced | Advanced | Advanced + custom |
| Helpdesk / Inbox | Add-on | Included | Included | Included |
| Campaign Studio | Add-on | Included | Included | Included |
| ERP modules | Add-on | Add-on | Included | Included + custom |
| AI agents | Metered add-on | Metered add-on | Included capacity + metered overage | Dedicated capacity or scoped |
| Channel usage | Metered | Metered | Metered | Metered or provider pass-through |
| Data residency | Cloud | Cloud | Cloud | Private cloud / on-prem |
| Onboarding support | Docs + chat | Docs + chat | Dedicated CSM | Dedicated team |
No. SendHoney does not offer a free tier. Instead, demo vouchers with real platform credits are issued by the team — tracked from platform budget — so you evaluate the actual product, not a stripped-down demo environment.
Request a demo from our team. After email verification, identity check, and platform approval, your account is created with a voucher pre-loaded with plan access and send credits. No credit card required.
A seat is one named team member with login access — agents, supervisors, managers, and admins each occupy one seat. API-only integrations and bot accounts do not count.
No. SendHoney charges month-to-month at the same rate. Predictable, transparent pricing without lock-in incentives.
SMS, voice, WhatsApp, and email are metered separately based on volume and your configured providers. Bring your own provider credentials for lowest cost. Usage rates are shown in your billing dashboard.
Yes. Upgrades take effect at the next billing cycle. Private deployments require an infrastructure assessment — contact your account team to scope.
No credit card required
Request a demo and we'll issue a voucher pre-loaded with Growth plan access and send credits. You experience the actual platform — not a sandbox — before committing to a plan.